Information

How the platform works, support options, and common questions.

Telegram Bot

Run breach lookups, live OSINT, Enformion, orders, top-ups, and history from @the_v2_bot.

Open Bot

Orders

Premium orders are processed manually by staff after submission.

Delivered results appear in Dashboard → Order History and are sent to your Telegram or email contact.

We own the APIs behind our instant lookups — stealer logs, aggregated breach, live OSINT, and person search. They run in-house and stay online so automated searches are there when you need them, not dependent on flaky third-party uptime.

Providers

Third-party sources for automated lookups.

Person Lookup
Enformion
Live OSINT
Osint.SX
StealerLogs
Hellious, KittyLogs
Aggregated lookup
LeakOSINT, NPD, Snus, OathNet

Support

Support Tickets Chat with staff directly on the site. Telegram @cornballsv2 — community and quick questions. Email support@erratas.com

FAQ

What payment methods are accepted?

  • Litecoin (LTC) Automatic — credits added on confirmation (preferred)
  • Bitcoin (BTC) Automatic — credits added on confirmation (not preferred)
  • Solana (SOL) Manual — staff confirms payment
  • PayPal Via support ticket
  • Venmo Via support ticket

LTC and BTC top-ups are automatic once paid on-chain — we recommend LTC for faster confirmation. Voucher codes can also be redeemed on the Top Up page.

How do I get credits?

Use the credits menu → Top Up to pay with Litecoin or Bitcoin (both automatic on confirmation — LTC preferred), or redeem a voucher code on the Top Up page.

I paid but didn't get my credits

Credits are added automatically once your Litecoin or Bitcoin payment confirms (small wallet fee differences within about $0.50 are accepted). If your balance still didn't update, open a support ticket or email support@erratas.com with your Top-up ID and transaction details.

What if a lookup fails?

Automatic lookups (stealer, aggregated breach, live OSINT, person search) that fail or return no usable results are fully refunded — credits are returned to your balance automatically.

Manual orders are only eligible for a 50% refund if fulfillment fails, because staff time and labor are incurred during processing. Open a support ticket if you believe an order was not delivered as expected.

What's the difference between Lookup and Order?

Lookup runs instant automated searches. Orders are manual premium reports fulfilled by staff.

How long do orders take?

Orders are processed manually — timing depends on staff availability. Check Order History on your Dashboard once delivered.

I lost my serial code

Serial codes cannot be recovered. Contact support via ticket if you need account assistance.

Is this legal?

This tool is for lawful OSINT research only. You are responsible for complying with applicable laws.